Reviews

Called over in the morning on short notice and Ken was super helpful getting me in just after lunch! The mechanic was friendly and quick, overall happy with my experience would recommend others looking for an alignment! Honest and friendly service!


— Yelp Review

I can't even begin to explain how thankful I am for this place. They are the most helpful and considerate business people. I recommend everyone in Humboldt County with car problems to go to Eureka Brake & Automotive!! Thank you guys!


— Yelp Review

Passing through Eureka I noticed some bad wear on my front tire. I called a few places and nobody wanted to (or could) work on our Mercedes Sprinter or lse they couldn't get us in for a week or more. I finally found Eureka Brake & Automotive. They had the equipment to do the job and were able to get us in on Monday morning (closed weekends). Super friendly and very competent. These guys did a great job and got us on the road in about 2 hours for a very fair price. Highly recommended!


— Yelp Review

Eureka Brake & Auto was recommended to me by a trusted family member. I have an older car that is very finicky and I've had a hard time finding some one I trust to work on it until now.

I was instantly impressed with the cleanliness and organization of the shop. I was greeted by Cliff who has outstanding customer service and was extremely patient as I explained all my concerns (I often feel like I'm that pain in the ass customer, but not here). Not only did they do an inspection but they told me clearly what repairs I should anticipate, what safety concerns there were, and what steps needed to be done to make it road worthy right now. Their prices are right on par for the quality of work you get. Once we agreed on the work to be done my car was in and out of there in no time. They even vacuumed it for me!!

I'm extremely satisfied with my service and will definitely be recommending them to family and friends.


— Yelp Review

Always professional and courteous service. My vehicles have all run great when serviced there. Cannot recommend them highly enough!


— Facebook Review

Absolutely wonderful service!!

Walker and Ryan were SO helpful and spoke to me like a human who might actually have a clue about what’s going on with her car! Hard to find, usually. But once I explained my situation they did everything I needed in and in record time. Diagnosed and fixed that day! 10/10 does recommend!


— Facebook Review

I had been trying to get help with my A/C for quite a while Eureka Brake and Auto were very understanding about my trepedation after they were the third shop I tried to work with. Communication was clear and firendly. I also appreciated the shuttle that made it easy to get to the movies while they worked on the car.


— Facebook Review

Golden family owned biz!!


— Facebook Review

Highly recommend! I trust Eureka Brake & Automotive much more than anywhere else, and we will definitely take our cars there again in the future. I was phoned and emailed after they diagnosed the problem. They prepared a long list of maintenance suggestions for my 13-year-old car, but did not pressure me at all. Since my diagnosis and repair required an overnight, they provided me a loaner car and offered to help transfer everything into it (including baby, stroller, 2 car seats). I even forgot my gift certificate at home, but they let me apply it to my payment anyway. I feel like they are trustworthy so they trusted that I wasn't lying about the gift amount. (I mailed the certificate afterwards anyway). They work they did solved the problems, which was the most important thing.

They might not be the lowest priced service around, but after experiencing their trustworthiness, friendliness, and unexpected helpfulness (the loaner car was a lifesaver for me and the kids!) I will definitely return.


— Facebook Review

How often do you find great service, professionalism, honesty and integrity at a car repair center?

Eureka Brake has a great team, Steve, Walker, Karma, Ryan and others. They take excellent care of people and provide true value. The staff are easy to work with and schedule appointments, are well trained and they do not take advantage of customers or pad the bill! The shop is very clean and shows pride of ownership.

In our case, they checked out a potential oil leak in my car and didn't charge me for an inspection, where other shops would have. My wife's BMW needed brakes before our move and they set us up immediately with an appointment and made sure the car was safe for the drive and move. Eureka Brakes goes the extra mile!

I highly recommend them!

— Google Review

Wow. The first thing you should know is these folks really mean business. They have nearly mastered everything that encompasses customer service, professionalism, and quality workmanship.

I called a few days ahead to schedule my van for a full brake inspection and a hefty repair ticket.

I dropped it off first thing in the morning and they immediately got to work as they knew I couldn't wait til Monday.

First if all I was thoroughly satisfied with, and confident in Logan's diagnoses over the phone and his exploratory line of questioning that led me to believe he really knew what he was talking about. I felt good that I had picked the rught shop to take care of my van in the time alotted and without being oversold unnecessary services.

A few hours after I dropped off my ride (And was given a ride back to my hotel by their courtesy shuttle!!) I was called back by Logan to discuss what all I needed to have done.

He helped me cherry pick the most important repairs to keep me safe, while staying in my budget. I don't have the luxury of paying with credit or waiting a few days longer for parts, so they went above and beyond to search high and low for a used or new, or compatible part I needed. Going to far as to send guys to another town searching.

That really impressed me.

Another thing that really impressed me was the willingness of the owners, Steve and Lacee to get deeply involved and even get their hands dirty when necessary.

It shows they really do care about the customer and they put service above all else.

I walked all the way back to the shop when my phone died mid day and I knew there was still some discussing and deciding to be done. Lacee then dropped what she was doing to personally give me a ride back to my hotel, where I was picked up again by them a few hours later to go retrieve my vehicle.

This is such a big deal to me. I was in an unfamiliar town, with no other mode of ttansport, and no credit card to use uber.

I could continue singing their praises for another 2000 words but the main point of it all is, these folks will treat you right. They will go out if their way to give you the best possible service. And they will do it all in an honest upfront way that really builds trust and confidence.

I hope you find this review, and I hope you at least give them a call before deciding on a shop. Give them a fair chance and they will likely blow you away.

— Google Review

This shop is top notch. Fast, trustworthy, great work and loaner car available. Thanks Eureka Brake.


— Google Review

Great service, very knowledgeable and honest about your options. Ended up there due to a breakdown and it was fixed very quickly and well done. Highly recommend them


— Google Review

had to get our brake rotors replaced in a pinch earlier this year and these guys did a great job at a great price incredibly quickly. Professional and honest, would recommend to anyone who needs mechanical work done.


— Google Review

We've been bringing our vehicles to Eureka Brake for years. Always satisfied with service/repairs/recommendations. Staff is very friendly and accommodating! Repairs have always been done in a timely manner.


— Google Review

When only given a choice for "Good" or "Bad" for service naturally I click on "Good" but in reality, the friendly and courteous service I've received over the years is way beyond just "Good." I've been a customer for over 20 years, and highly recommend Eureka Brake & Automotive.


— Google Review

Very nice and thorough. Would recommend to anyone. Helped us happily with our lift problems.


— Google Review

I had my alignment done here. Car drivers perfectly straight now. Great customer service and very professional. Highly recommend this shop.


— Google Review

They have the best service around! I am always pleased with the work they do on my Volvo. It is in tip top shape and drives better after every service with Eureka Brake. I recommend them highly.


— Google Review

The team at Eureka Brake is awesome! They can always get you in when you need service, they work around your schedule and get the job done. I appreciate their dedication to really taking a look at my truck, telling me all the things that need some repairs and helping me to prioritize within my budget.


— Google Review

Fantastic service as always! My car was overheating and I was able to get an appointment right away. They were very thorough, and when a part took overnight to arrive they had a loaner car I could use. I am always greeted by name . Been coming here since college,Now my kids bring their cars to be fixed as well!


— Google Review

These guys are awesome! They got me in the day after I called, and their service was very quick and efficient. Their customer service was awesome and I really appreciated that they didn't try to sell me anything. They were honest about the things that weren't really necessary. They could have played it off as extremely important to try and get a sale, but they didn't. I appreciate the honesty. They were also more than willing to take the time to explain things to me that I didn't know. I'll definitely be going to them again in the future.


— Google Review

I bring my car here whenever I need work done and always get great service. They get it taken care of fast for reasonable prices, offer triple A discount and occasional coupons for discounts off labor. They communicate very well, provide daily updates and explain the problem in language I can understand.


— Google Review

My Lincoln MKX check engine light came on and I drove to the only local vehicle service shop I trust. I was quickly diagnosed and received word that the work wasn't urgent. I made an appointment for the work the next week. I've been to EB&A previously and was pleased with their work and professionalism.


— Google Review

Expensive, but that is because of the location. However, they took my car in with no appointment, fixed the problem in record time and the charge was less than what I was promised because the problem was not as bad as I thought. They saved me money and the man at the front counter was just amazingly friendly and helpful. They gave me a half price discount on my front brake inspection because I was there for back brake replacement. I even got a text from them the next day saying thank you! wow. So, over all, this place was scary in the beginning but it ended up being worth my drive from Orick California


— Google Review

I've been going to Eureka Brake & Automotive for years and was so glad to find a mechanic shop with great customer service who doesn't try to take advantage of females. Love love love them and have brought several family/friends to them too.


— Google Review

They are honest, and an actual shop that cares


— Google Review

Amazing service, followed up with a mailed coupon, text and phone call. Kindest customer service in eureka


— Google Review

I was in the middle of an interstate move when my car started making horrible noises, and Eureka Brake and Auto took my car and went to great lengths to have it done same day on a Friday - something they certainly didn’t have to do. Of course, when I headed out on my next leg of the journey and my tire blew out three miles in, I took the car back to them and they fixed that too. I know they were busy and they went above and beyond to get me on my way. Top notch customer service!


— Google Review

Car never sounded better! Thank u guys for following up on my concerns and fixing the problem..not very often a business goes out of their way for a customer let alone FREE OF CHARGE!


— Google Review

Great service and fair pricing. They have always taken care of my personal and company vehicles. Customer service is amazing.


— Google Review

Ken and the Crew are the Best at what they do! Keep up the Great Work!

Jamey Sullivan


— Google Review

Always a positive experience. Knowledgeable, friendly, and fair.


— Google Review

I’ve always had excellent service at Eureka Brake and Automotive. They pay attention to details, and involve you every step of the way with your car’s maintenance, so there are no “surprise” charges. I will continue to go back.


— Google Review

best service that we have got around town . thank you, we will return again when need be. luther


— Google Review

As usual Eureka Brake performs quality work. They let you know of any other possible problems that could affect the performance of your car. The staff is very friendly and efficient. Have been going to Eureka Brake for years and they have not let me down once.


— Google Review

Friendly, professional service. Always lets me know where I stand with the repairs and cost. Thorough checkup on vehicle so I get no surprises. Highly recommended, I take all my vehicles to Eureka Brake. Honest and dependable, you can't go wrong with the good folks at Eureka Brake.


— Google Review

Wow! I feel like I have found my "forever home" when it comes to my truck care with Eureka Brake and Automotive. They can be trusted with all kinds of issues and needs. They are very professional and friendly. Top notch service every time! Thanks guys!


— Google Review

We've been taking our vehicles here for 10 years. It's a family owned and operated business with stable, long-term employees. They are always honest and courteous. Plus, I appreciate that they provide rides within Eureka. I absolutely recommend them!


— Google Review

AAA logo
ASE logo
BBB logo
GoDriveGreen logo
GreenCare Certified logo