Wow. The first thing you should know is these folks really mean business. They have nearly mastered everything that encompasses customer service, professionalism, and quality workmanship.
I called a few days ahead to schedule my van for a full brake inspection and a hefty repair ticket.
I dropped it off first thing in the morning and they immediately got to work as they knew I couldn't wait til Monday.
First if all I was thoroughly satisfied with, and confident in Logan's diagnoses over the phone and his exploratory line of questioning that led me to believe he really knew what he was talking about. I felt good that I had picked the rught shop to take care of my van in the time alotted and without being oversold unnecessary services.
A few hours after I dropped off my ride (And was given a ride back to my hotel by their courtesy shuttle!!) I was called back by Logan to discuss what all I needed to have done.
He helped me cherry pick the most important repairs to keep me safe, while staying in my budget. I don't have the luxury of paying with credit or waiting a few days longer for parts, so they went above and beyond to search high and low for a used or new, or compatible part I needed. Going to far as to send guys to another town searching.
That really impressed me.
Another thing that really impressed me was the willingness of the owners, Steve and Lacee to get deeply involved and even get their hands dirty when necessary.
It shows they really do care about the customer and they put service above all else.
I walked all the way back to the shop when my phone died mid day and I knew there was still some discussing and deciding to be done. Lacee then dropped what she was doing to personally give me a ride back to my hotel, where I was picked up again by them a few hours later to go retrieve my vehicle.
This is such a big deal to me. I was in an unfamiliar town, with no other mode of ttansport, and no credit card to use uber.
I could continue singing their praises for another 2000 words but the main point of it all is, these folks will treat you right. They will go out if their way to give you the best possible service. And they will do it all in an honest upfront way that really builds trust and confidence.
I hope you find this review, and I hope you at least give them a call before deciding on a shop. Give them a fair chance and they will likely blow you away.
— Google Review