Testimonials
Joyce and I have always enjoyed the services that you have provided for our vehicles. Glen is an extremely knowledgeable and experienced mechanical service man and he is the only mechanic that we ever want to work on our truck or car. Your entire staff has also been friendly and courteous.
-Dave
You guys take the stress out of car trouble. You're the knights in shining coveralls! Thank you!
Thank you for your help and support! Best, Karen S.
I have only one regret regarding Eureka Brake & Automotive and that is I found them only 13 years ago. Over these years they have serviced all types of my vehicles, keeping them running in the best possible shape. They understand the appropriate maintenance and follow my different requests to keep expenses down and to keep my pick-up, commuter beaters and sports cars running to my complete satisfaction.
Steve and Lacee's Business Model should be taught at Harvard Business school: Be honest, do what you say you will do, keep costs down, be reliable, be friendly... and customers will gladly come back.
As a local high school teacher I recommend to all my students and their families that if they seek an honest, reliable, dependable, accurate and appropriate mechanic - Eureka Brake and Auto is the only place in town.
- Rick Wilutis, Economics and History Teacher
I have been a customer at Eureka Brake and Automotive for over 12 years.
I can count on Steve and Lacee and the crew at Eureka Brake. They should be very proud of the business they have cultivated and the numerous customers like me who feel and are treated like family.
Service Writers Bryon and Jesse have been friendly, respectful, and efficient and have taken excellent care of me and my cars over these many years. Eureka Brake and Automotive employees are honest and courteous in helping me to assess which maintenance service or repair is right for my cars. I buy all my cars' tires here at Eureka Brake too.
I have often utilized Eureka Brake's shuttle and courtesy cars which are extremely convenient, allowing me to carry on with my day's activities with ease.
The service Technicians who are Volvo certified, are kept up to date on the latest bulletins from all the auto manufacturers, and know both my Volvo cars inside and out. AND, my cars are always returned to cleaner than when they arrived.
My three adult children have also utilized Eureka Brake for their cars and trucks.
Thanks Eurek Brake & Automiotive, for keeping my family and our vehicles on the road and in top shape.
-Phyllis Jeanne Geller, October 31, 2008
I received a copy of a complimentary notice from our member Ellis Williamson informing us of your facility's professional and courteous attention and service.
Relatively few customers take time to acknowledge a job well done. We are very proud of your continuous quality work extended to the AAA members. A satisfied customer always recommends an excellent repair facility.
Keep up the good work and best wishes for your continued success.
-Jaunita M. Perry
Manager, Field Operations
Automotive Services AAA
You guys take the stress out of car trouble. You're the knights in shining coveralls! Thank you!
- Danielle Hickney
I believe I have finally found an auto repair shop I can trust and they provide superior service.
- Kev Wilson
A pleasure to do business with you! We'll be back. Continue to offer the quality service and pleasant personnel now in place. - Jim McCombridge
Your shuttle service is particularly helpful and convenient. Jake is also a good driver and very "personable".
- Alan R.
If Eureka Brake and Automotive were my business, I would be very proud. You are all wonderful. I feel like you care about me and my car.
- Beth Kabat
To all the guys - We made it. Eureka to Denver, 3 days! Car did fine. The Rocky mts are really steep. Had to gear down to keep up to speed climbing. Thanks for checking everything out. See ya at the end of July.
- Sue Cook
Hey Guys! Been through OR-ID-WY now Montana. And no speeding tickets yet, Jake! Car is running great. Beautiful country everywhere - incredible.
- Audrey and Doug
Thank you for your honest work and responses to the multiple issues and questions I've had. Your patience has been invaluable. Thanks again-so much.
- Susan Hoffman
You have no idea what a great help you were to me last week with my stupid tranny and Harper's. You've always been someone Bob and I can count on through thick and thin and your extra help on Friday was just another example you've illustrated over the years. Please share this card with Steve so he can give you a big fat raise!! Seriously though - you and Eureka Brake are the best. Thanks again.
- Marianne Morse
I began using Eureka Brake and Front End as my auto maintenance and service center many years ago - I think at least 15. I have asked them to service and repair the following vehicles: 1980s Pontiac Grand Am, Mitsubishi Montero, and Ford 250 van; 1990s Toyota Corolla, Plymouth Voyager and Mitsubishi Montero;2001 Toyota Tacoma and 2005 Toyota Prius. I have found that the quality of their maintenance and repair work is outstanding, and I have also asked them to do some suspension and engine improvements. I like to know that when my wife, children and I go somewhere we are in safe and dependable vehicles. When my wife bought our new 2005 Toyota Prius I knew that the Hybrid vehicle contains some unusual technology. I called to ask if Eureka Brake could service it, and was delighted to find out that one of their technicians had already take Prius service training. I trust this shop, and I get better and faster service than I do at dealer shops. California law makes it clear that servicing your vehicle outside of the dealer shop does not void your warranty. If you need quality work, shorter waits for service appointments, and honest talk, you can't go wrong with Eureka Brake and Front End.
- Pat Wenger, Eureka Resident
You are the best! Just wanted to drop you a note and tell you we think your shop is the best in town. We never feel pressured to buy anything.... always feel confident in your work... and enjoy doing business with you! We've had two of our cars in your shop in the last 2 weeks.... and we refer anyone who needs car repair to you!
- Sincerely, Karen Nelson
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